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Trans-izi terms of use

Last updated: 13 October 2026 · Version 2026-10-13

Contents

This is a translation. In case of discrepancy, the French version prevails.

  • Trans-izi is a service of DIGITAL TRADE PRO (“DitPro”), a company registered in Togo.
  • DitPro is not a bank, a payment institution or an electronic money issuer. Mobile money and card payments go through independent payment service providers.
  • You must be 18 or over and give accurate information.
  • The total price, the fees and the rate are shown before each transaction. You confirm with your PIN code.
  • Alipay top-up: if it cannot be carried out, the amount debited is returned to your balance in full.
  • A transaction already made to the right account can no longer be cancelled. Always check the Alipay account, the mobile money number or the recipient before confirming.
  • The estimated time for an Alipay top-up (2 to 24 hours) is shown to you before you confirm. It is an estimate, not a guarantee.
  • A question, a problem: WhatsApp +226 79 98 15 50 or support@transizi.com.
  • Togolese law. Courts of Lomé, after one month of seeking an amicable settlement.

Article 1 — Who we are

Trans-izi is published by DIGITAL TRADE PRO (“DitPro”, “we”), a SARLU with share capital of 1,000,000 FCFA, registered office in Lomé (Togo), RCCM TG-LFW-01-2024-B13-02216, NIF 1001966694, represented by its manager, Mr TEOU Tovenim François.

Contact: +226 79 98 15 50 (phone and WhatsApp), support@transizi.com.

Article 2 — Purpose and applicable documents

2.1. These terms of use (“Terms”) set the rules for using the transizi.com website and the Trans-izi app.

2.2. They include:

  • part 1, common to all services;
  • one part for each service: wallet, deposits and withdrawals (part 2); Alipay top-up (part 3); transfers between users and payment links (part 4); Academy (part 5); referral programme (part 6).

2.3. The privacy policy explains how we use your data. It forms part of these Terms.

2.4. If a rule in a service-specific part contradicts part 1, the service-specific rule applies for that service.

Article 3 — Terms used

  • Account: your personal Trans-izi space.
  • Wallet: the part of your account that shows your balance and your transactions.
  • Balance: the amount available in your wallet.
  • Transaction: a deposit, a withdrawal, a conversion, an Alipay top-up, a transfer, a payment through a link or a purchase.
  • Payment partner: a company that processes mobile money or card payments for us.
  • PIN code: the secret code that confirms your transactions.
  • Business day: Monday to Friday, except public holidays in Togo.
  • Consumer: a person who uses Trans-izi for their personal needs.
  • Professional: a person who uses Trans-izi for their business or trade, for example to pay their suppliers.

Article 4 — What DitPro does, what its partners do

4.1. DitPro provides the Trans-izi app, customer service and the services described in these Terms.

4.2. Mobile money and card payments (deposits, withdrawals, payments through links, purchases) are processed by our payment partners. Your mobile money operator (Orange, MTN, Moov, Wave, Airtel…) also applies its own terms.

4.3. Payment in yuan on Alipay goes through Alipay, which applies its own rules to your Alipay account.

4.4. DitPro is not a bank, a payment institution or an electronic money issuer. Your wallet balance does not earn interest.

4.5. The freight calculator and the converter for more than 150 currencies give estimates. They are neither transport offers nor currency exchange offers.

4.6. The price calculator on the website shows the price of an Alipay top-up at the time of the calculation. Rates change often: only the price and the rate shown on the confirmation screen of a transaction bind you, and bind us.

Article 5 — Who can use Trans-izi

5.1. You must be 18 or over and able to enter into a contract.

5.2. One account per person. You use it for yourself or for your own business, not on behalf of another person.

5.3. The information you give must be accurate and up to date.

5.4. The services are not open in all countries or on all mobile money networks. The app shows the countries and networks open at the time of each transaction. This list may change.

5.5. We may refuse a registration, in particular in the case of false information or an account that has already been suspended.

Article 6 — Creating the account and accepting the Terms

6.1. You create your account with your email address and a password, or with your Google account.

6.2. Before creating your account, you read these Terms and the privacy policy, then accept them by ticking the box provided. With Google, you are asked for the same acceptance before continuing. You also declare that you are 18 or over.

6.3. We keep the date of your acceptance and the version of the Terms accepted. You can reread, save and print these Terms at any time on transizi.com.

6.4. If a new version comes into force, it is presented to you in accordance with article 24.

Article 7 — Security of your account

7.1. Your password and your PIN code are personal. Do not give them to anyone, not even to someone who claims to be a member of the Trans-izi team. We will never ask you for your password or your PIN code.

7.2. Transactions confirmed with your PIN code are considered to have been made by you, unless you prove otherwise.

7.3. If you think someone is using your account, your phone or your PIN code, tell us immediately by WhatsApp or by email. We can then block your account to protect it. You can also change your PIN code in the app, with a code received by email.

7.4. Keep your phone locked and your app up to date.

Article 8 — Checks and supporting documents

8.1. To comply with the law, prevent fraud or protect your account, we may ask you at any time for: an identity document, proof of address, the origin of the money, or the purpose of a transaction (for example, an invoice from your supplier).

8.2. Until these items are provided, we may limit, delay or refuse certain transactions.

8.3. We may set maximum amounts per transaction, per day or per month. They are shown in the app when they apply.

Article 9 — Prices, fees and rates

9.1. Before each transaction, the confirmation screen shows:

  • the total amount you pay;
  • the amount received (by you, by your recipient, or on the Alipay account);
  • the fees, and the exchange rate if there is one.

9.2. Depending on the transaction, the fees include the payment network fees and the Trans-izi service fees. For a currency conversion or an Alipay top-up, our remuneration is included in the rate shown.

9.3. Exchange rates follow the market and change often. The rate that applies is the one shown on the confirmation screen at the time you confirm, subject to article 41 for Alipay top-ups.

9.4. The minimum and maximum amounts are shown in the app.

Article 10 — Confirmation of a transaction

10.1. Before confirming, you see a summary. You can go back to correct a mistake, or give up.

10.2. You confirm with your PIN code, or by paying on the page of your operator or of our payment partner.

10.3. Each transaction is recorded in your history, with its reference, date, amount, fees and status. You can consult it at any time. As a general rule, we also send you a confirmation by notification and by email.

Article 11 — Right of withdrawal

11.1. Togolese law gives consumers a withdrawal period of 10 working days for a service, and 15 working days for a financial service.

11.2. This right does not apply:

  • to a service whose performance has begun, with your agreement, before the end of this period;
  • to a service whose price depends on fluctuations in the financial markets, such as a currency conversion or a purchase of yuan.

11.3. Deposits, withdrawals, conversions, transfers and Alipay top-ups are carried out immediately after you confirm them. By confirming, you request this immediate performance and you acknowledge that you can no longer withdraw once the transaction has begun. The cases in which a transaction can still be cancelled are set out in each part.

11.4. For the Academy, see article 54.

Article 12 — What is prohibited

It is prohibited to use Trans-izi to:

  • pay for or sell prohibited, counterfeit, stolen or dangerous goods;
  • get around the customs or exchange control rules of your country;
  • launder money, or finance terrorism or an illegal activity;
  • pay or receive money on behalf of another person without saying so;
  • defraud, deceive or harass anyone;
  • organise unauthorised gambling, “miracle” investments or pyramid schemes;
  • create fake accounts, use another person’s identity, or abuse offers and the referral programme;
  • attack, copy or disrupt the website, the app or their servers.

You must also comply with the laws of your country, in particular for the import of goods.

Article 13 — Suspension and blocking

13.1. We may suspend your account, block a transaction or deactivate a payment link, in particular:

  • in the event of suspected fraud, prohibited use or use of your account by another person;
  • if you do not provide the supporting documents requested (article 8);
  • at the request of an authority, or to comply with the law;
  • in the event of a serious breach of these Terms.

13.2. We inform you of the measure and the reason for it, unless the law or an investigation prevents us from doing so. You can give us your explanations by WhatsApp or by email.

13.3. During a suspension, your balance remains recorded. It is returned to you at the end of the suspension or when the account is closed, unless the law or an authority requires us to withhold it.

Article 14 — Closing the account

14.1. By you: you can ask at any time for your account to be closed, by WhatsApp or by email, from your account’s email address. We check that no transaction is in progress, then close the account within one month at most.

14.2. Your balance is returned to you by a withdrawal to the mobile money number you specify, in a country and on a network open to withdrawals, with the normal withdrawal fees. If withdrawal is not possible in the app for your country, customer service will offer you another solution.

14.3. By DitPro: we may close your account by giving you 30 days’ notice. We may close it without notice in the event of fraud, a serious breach of these Terms or a legal obligation.

14.4. After closure, we keep certain data for the periods required by law (see the privacy policy).

Article 15 — Availability of the service

15.1. We do what is necessary for Trans-izi to work 24 hours a day. The service may be interrupted for maintenance, updates or outages.

15.2. Mobile money networks, our payment partners and Alipay may also suffer outages or suspend a service. In that case, a transaction may be delayed or refused.

15.3. We may change, add or discontinue a feature. If we discontinue a service you use, we will notify you in advance, except in an emergency.

Article 16 — DitPro’s liability

16.1. DitPro is responsible for the proper performance of the services it offers, including when part of them is carried out by its partners.

16.2. DitPro is not liable if the problem is caused:

  • by you (false information, wrong Alipay account or number, shared PIN code, breach of these Terms);
  • by a third party unconnected with the contract, in a way that is unforeseeable and impossible to overcome;
  • by force majeure (article 18).

16.3. If you are a professional: DitPro is not liable for indirect damage (loss of profit, customers or goods, late delivery, etc.), and its liability is limited to the amount of the transaction concerned, fees included.

16.4. If you are a consumer: these limits do not reduce the rights the law guarantees you.

Article 17 — Your liability

You are responsible for:

  • the accuracy of the information you give, in particular the Alipay account, the mobile money number and the recipient;
  • keeping your password, your PIN code and your phone safe;
  • the use you make of Trans-izi, and the content you publish (payment links, files, texts).

If you cause damage to DitPro or to another user through a fault or a prohibited use, you must make good that damage.

Article 18 — Force majeure

Neither party is liable for a delay or failure caused by an unforeseeable event that is impossible to overcome and beyond its control: disaster, war, riot, general internet or power outage, decision of an authority, general outage of a payment network or of Alipay. The transaction is then carried out as soon as possible, or cancelled and refunded.

Article 19 — Intellectual property

19.1. The Trans-izi name, the logo, the texts, images, videos and code of the website and the app belong to DitPro or are used with the permission of their owners.

19.2. We give you the right to use the app for your personal or professional needs, for as long as you have an account. You may not copy, resell or modify it.

Article 20 — Content published by users and reporting

20.1. When you publish content (title, description, image or file of a payment link), you guarantee that it is lawful and accurate and that you have the right to publish it.

20.2. To report illegal content, write to support@transizi.com with the subject “Report”, the address of the page and the reason. We examine every report and may remove the content or suspend the account concerned.

20.3. As required by law, we keep the data that makes it possible to identify the author of published content for at least one year.

Article 21 — Personal data

We use your data as explained in the privacy policy. It describes the data collected, why, with whom it is shared, how long we keep it and how to exercise your rights.

Article 22 — Communications and evidence

22.1. We communicate with you in the app (notifications), by email, and by WhatsApp when you contact us that way.

22.2. The records in our systems (history, logs, transaction references, proofs of payment) are authoritative between you and us, unless you prove otherwise.

22.3. We keep records of your transactions for at least 5 years after they are carried out. You can access them in your history as long as your account is open, and on request after that.

Article 23 — Complaints

23.1. For any complaint, contact us by WhatsApp (+226 79 98 15 50) or by email (support@transizi.com). Give the reference of the transaction, its date, its amount and what is wrong.

23.2. We acknowledge receipt of your complaint within 2 business days, and we reply within 15 business days. If the case is complex, we will let you know and reply within 30 business days at most.

23.3. If our reply does not satisfy you, you can refer the matter to the courts (article 25). For a question about your personal data, you can also contact the IPDCP (Togo) or the data protection authority of your country.

Article 24 — Changes to the Terms

24.1. We may change these Terms. The new version is presented to you in the app and by email 30 days before it comes into force.

24.2. If you do not agree, you can close your account free of charge before that date (except for the normal withdrawal fees). If you continue to use Trans-izi after that date, the new version applies.

24.3. The 30-day period does not apply to: the exchange rates and prices of each transaction, which are shown before each confirmation; changes required by law or by an authority; changes in your favour.

Article 25 — Applicable law and disputes

25.1. These Terms are governed by Togolese law.

25.2. In the event of a disagreement, first contact customer service (article 23). We will look for an amicable solution together for one month.

25.3. Failing agreement, the dispute is brought before the competent courts of Lomé (Togo); for a professional, before the commercial court of Lomé.

25.4. If you are a consumer, you keep the protection granted to you by the mandatory rules of the country where you live, when they apply.

Article 26 — Language

These Terms are written in French. An English translation is provided for information. In case of any difference, the French text applies.

Article 27 — Other provisions

27.1. If a clause is held to be invalid, the other clauses remain valid.

27.2. Not applying a clause at a given time does not mean that we waive it.

27.3. DitPro may transfer this contract to another company, in particular to a payment partner or to a company in the same group, after notifying you. Your rights remain the same. If you do not agree, you can close your account free of charge.

Article 28 — Activating the wallet

28.1. To use the wallet, you activate it and choose a PIN code.

28.2. You choose the currency of your wallet from those offered (for example the CFA franc XOF or XAF, or the Congolese franc). Your balance is held in that currency.

Article 29 — The balance

29.1. Your balance corresponds to the sums you have deposited or received, minus those you have used or withdrawn.

29.2. The balance does not earn interest. It is not a bank account.

29.3. The balance is used to make transactions in Trans-izi (Alipay top-up, transfer, course purchase…) or to be withdrawn (article 31).

Article 30 — Deposits

30.1. You deposit money by mobile money. The app shows the countries and networks that are open, the minimum amount and the fees.

30.2. Your balance is credited when our payment partner confirms the payment to us. Most of the time it takes a few minutes, but it depends on your operator.

30.3. Payment refused or abandoned: nothing is credited, and nothing should be debited by your operator.

30.4. Uncertain payment: if your operator has debited your account but we do not yet have confirmation, the transaction remains “pending” while we check with our partner. As soon as the payment is confirmed, your balance is credited. If you have been debited without being credited, contact customer service with the reference of the transaction.

Article 31 — Withdrawals

31.1. You withdraw money to a mobile money number you specify. Check the country, the network and the number carefully: money sent to a wrong number cannot be recovered by DitPro.

31.2. Withdrawal is not possible in all countries or on all networks. The app shows those that are open at the time of your request. A network that is shown may be temporarily unavailable or refuse a transfer: in that case, article 31.4 applies and the amount is returned to you. If withdrawal is not available to you, contact customer service.

31.3. Your balance is debited at the time of the request, before the money is sent.

31.4. Withdrawal refused: if our partner confirms that the transfer has failed, the amount debited is put back on your balance.

31.5. Uncertain withdrawal: if we cannot tell straight away whether the money has left, the withdrawal is placed “under review”. Do not retry it. If the money has not left, the amount is returned to you; if it has left, the withdrawal is confirmed. We will let you know the outcome.

Article 32 — Currency conversion

32.1. When a transaction requires a conversion (for example a transfer to a wallet in another currency), the rate and the amount received are shown before confirmation.

32.2. Our remuneration is included in the rate shown.

32.3. A confirmed conversion cannot be cancelled.

Article 33 — Unauthorised transaction or error on our part

33.1. If a transaction was made without your consent, tell us immediately. We block your account to protect it and we look into the situation.

33.2. If an error is ours (wrong amount, double debit, missed credit), we correct it on your balance as soon as we notice it.

33.3. If a sum has been credited to your balance by mistake, we may take it back, after notifying you.

Article 34 — What the service does

34.1. The Alipay top-up lets you have yuan (¥) credited to an Alipay account, paying in francs with the balance of your Trans-izi wallet.

34.2. You save the Alipay account that receives the money: the name of the account and the image of its receiving QR code. This account may be yours or another person’s, for example your supplier in China. In all cases, you are responsible for the QR code you provide: check it before confirming, because a top-up made to the account specified can no longer be cancelled.

34.3. Your request is processed by the Trans-izi system, which has the yuan credited to that Alipay account. DitPro remains responsible to you for its performance, under the conditions of article 16.

Article 35 — Your Alipay account

35.1. Before confirming, you must check that the account and the QR code are the right ones. Use the QR code for receiving money, not the one for adding a contact.

35.2. The Alipay account must be able to receive money: it must be verified with Alipay, and the QR code must be readable and still valid.

35.3. Alipay applies its own rules, for example a limit on the amount an account can receive per day. DitPro does not control these rules.

Article 36 — Amount, rate and price

36.1. The minimum amount of a top-up is 10 ¥. The maximum amount depends on your balance and on the limits shown in the app.

36.2. The rate (price of one yuan in francs) depends on the amount of the top-up: the higher the amount, the better the rate may be. The tiers are shown in the app.

36.3. Our remuneration is included in the rate. The total amount debited from your balance is shown before confirmation. Nothing else is charged to you for this top-up.

Article 37 — Confirmation

37.1. You confirm the top-up with your PIN code. The total amount is debited from your balance at the time of confirmation.

37.2. By confirming, you request the immediate performance of the top-up (article 11).

Article 38 — Time frame

38.1. The app shows you the estimated time for a top-up: 2 to 24 hours. It is shown on the confirmation screen, then repeated in a window just before you enter your PIN code. A 24-hour countdown, counted from the moment you send your request, shows you the time remaining in the request's details.

38.2. This time is an estimate. It is not a guarantee: a top-up may take longer, for example because of Alipay, a large amount or a large number of requests.

38.3. You can follow the status of your request in the app.

Article 39 — Proof of payment

When the top-up has been made, a proof of payment is made available to you in the app. If you notice a problem (yuan not received, different amount), contact customer service as soon as possible with the reference of the top-up.

Article 40 — If the top-up cannot be carried out

40.1. A top-up may be refused, for example if the Alipay account is not verified, if the QR code is wrong, unreadable or expired, in the event of a technical problem at Alipay, if the request has waited too long, or if the yuan rate has increased.

40.2. In that case, the amount debited is returned to your balance in full, at the time of the refusal. The reason is shown in the app.

40.3. When the reason allows it (rate increased, time limit exceeded, Alipay technical problem, Alipay daily limit), the app offers to relaunch the top-up in one tap, at the rate shown at that time. You are free to decline.

Article 41 — Rate increase before processing

41.1. If the yuan rate increases while your request has not yet been taken up, the app may offer you:

  • to keep your request at the new rate: only the difference is debited, after confirmation with your PIN code;
  • or to cancel it: the amount debited is returned to you in full.

41.2. A request may also be refused for this reason (article 40).

Article 42 — Top-up made in part or in several steps

42.1. A top-up may be made in part, for example when Alipay limits the amount your account can receive in a day. The part sent is due. The rest is returned to your balance; the app offers to send it later, at the same rate.

42.2. A top-up may also be made in several steps. The app shows you what has already been sent (for example “¥ 3,000 of ¥ 5,000”). Once a step has been completed, the top-up can no longer be refunded in full. If it stops before the end, what has been sent is due and the rest is returned to you.

Article 43 — Cancellation

43.1. Once confirmed, a top-up cannot be cancelled from the app, except in the case of article 41.

43.2. As long as the payment has not begun, you can ask customer service to cancel it. If cancellation is still possible, the amount debited is returned to you in full.

43.3. A top-up made to the Alipay account you designated can no longer be cancelled or refunded, even if that account was not the right one.

Article 44 — Prohibited uses

In addition to article 12, you may not use the Alipay top-up to pay for prohibited or counterfeit goods, or to get around customs or exchange control rules. We may refuse a request in case of doubt; the amount is then returned in full.

Article 45 — Promotional offers

We may offer promotions on the Alipay top-up (for example a refund of part of the price). The conditions of each offer (amount, duration, who is eligible, payment date) are shown in the app. The offer is paid to your balance in accordance with these conditions.

Article 46 — Transfer to another user

46.1. You can send money from your balance to another Trans-izi user’s wallet, by entering their email address or scanning their Trans-izi QR code.

46.2. The recipient’s name is shown before confirmation. Check it. You confirm with your PIN code.

46.3. If the recipient’s wallet is in another currency, the amount is converted at the rate shown before confirmation (article 32).

46.4. The transfer is immediate and final. DitPro cannot cancel it. In the event of a mistake, ask the recipient to send the amount back to you; customer service can help you contact them, but cannot force them to do so.

Article 47 — Payment links: for those who create them

47.1. A payment link lets you receive a payment from someone, even if they do not have a Trans-izi account. You choose the title, the description, the amount (fixed or open), the validity period, and whether the link can be used only once. You can attach an image or a file to download.

47.2. The minimum amount is shown in the app. You choose whether the fees are paid by you or by the person paying. The fees are shown before the link is created.

47.3. Your balance is credited when our payment partner confirms the payment, minus the fees if you are paying them.

47.4. You are the sole seller of what you offer. DitPro is not a party to the sale between you and the person paying. You must:

  • describe what you sell honestly and deliver it;
  • comply with the law, in particular article 12;
  • handle your customers’ complaints and refunds yourself;
  • use your customers’ contact details only for that sale.

47.5. We may deactivate a link, hold a payment during a check, or suspend your account in the event of a report, complaints or prohibited use (article 13).

Article 48 — Payment links: for those who pay

48.1. To pay through a link, you give your name, email, phone number and country, then pay by mobile money.

48.2. This information is sent to the person who created the link, so that they know who paid them. It is also used by DitPro and its partners to process the payment (see the privacy policy).

48.3. You are buying from the person who created the link, not from DitPro. For a question about what you bought, or a refund, contact that person. For a payment problem, or to report a suspicious link, contact our customer service.

48.4. You receive a receipt by email when the payment is confirmed.

Article 49 — Seller and courses

49.1. The courses of the Trans-izi Academy are sold by DitPro.

49.2. The content of each course (lessons, videos, documents, any support) is described on its page. The courses are in French.

49.3. What is announced on the course page (for example support or a follow-up group) is provided under the conditions and for the duration stated there.

Article 50 — Price and payment

50.1. The price is shown on the course page before purchase.

50.2. You pay with your wallet balance or, if it is not enough, by mobile money or by card on the secure page of our payment partner.

50.3. You receive a confirmation of your enrolment by email.

Article 51 — Access

51.1. Access opens as soon as the payment is confirmed, on phone and on computer.

51.2. “Lifetime access” means: with no time limit, as long as the course is offered on Trans-izi and your account is open. If we discontinue a course, we will notify you in advance and keep your access for at least 6 months after that message.

51.3. We may update the content of a course to improve it.

Article 52 — Invited students

If the Trans-izi team enrols you in a course, an account is created in your name with your email address, and you receive a personal access link valid for 30 days. These Terms apply from your first sign-in.

Article 53 — Personal use

Your access is personal. It is prohibited to share your account, or to record, copy, resell or distribute the course videos and documents. In the event of abuse, we may suspend your access without a refund.

Article 54 — Withdrawal and refund

54.1. A course is digital content provided immediately after payment. By paying, you request this immediate access and acknowledge that you lose your right of withdrawal as soon as access is opened.

54.2. Satisfied or your money back for 7 days. If a course does not suit you, ask customer service for a refund within 7 days of purchase, without having to give a reason. You are refunded in full, by the means used to pay or, if that is not possible, to your Trans-izi wallet, and your access to the course is removed. This guarantee applies once per course and per person.

54.3. If you have paid twice for the same course, or if access does not open, contact customer service: we will open access or refund you.

Article 55 — No diploma

The courses pass on practical knowledge. They do not lead to a state-recognised diploma and do not guarantee any commercial result.

Article 56 — Organiser and duration

56.1. The referral programme is organised by DitPro.

56.2. It lasts until DitPro ends it. DitPro may change or end it by giving participants 30 days’ notice. Earnings already unlocked at that date remain due.

Article 57 — Who can take part

57.1. Any Trans-izi account holder can become a referrer by activating their personal code in the app.

57.2. A referee is a person who creates a Trans-izi account and enters a referrer’s code within 48 hours of signing up.

57.3. An account can have only one referrer. It is prohibited to refer yourself, to refer your own referrer, or to create accounts to collect bonuses.

Article 58 — Active referee

A referee becomes “active” when the Trans-izi fees they have paid on their transactions reach the amount set by the programme, within the period set after they sign up. This amount and this period are shown in the app.

Article 59 — Earnings

59.1. The possible earnings are: a bonus for the referrer for each active referee; a welcome bonus for the referee; a commission for the referrer, equal to a share of the Trans-izi fees paid by the referee for a limited period; tier bonuses based on the number of active referees.

59.2. The amounts in force are shown in the app. As of 13 October 2026, they are as follows:

  • referrer bonus: 1,000 F per active referee;
  • referee welcome bonus: 500 F;
  • a referee becomes active when their Trans-izi fees reach 3,000 F within 30 days of signing up;
  • referrer commission: 20% of the Trans-izi fees paid by the referee, for 12 months;
  • tier bonuses: 2,500 F at 5 active referees, a further 2,500 F at 10, a further 7,500 F at 25, a further 12,500 F at 50.

59.3. The amounts are set in CFA francs. If your wallet is in another currency, they are converted at the market rate, with no margin.

Article 60 — Withdrawing earnings

60.1. Earnings are first “locked”, then “unlocked” according to the rules shown in the app.

60.2. As soon as your unlocked earnings reach 5,000 F, you can withdraw them to your main wallet. The amount withdrawn per week is limited to 50,000 F. Some withdrawals may be checked by the team before being paid.

Article 61 — Fraud control

61.1. We check referrals, automatically and through the team, to detect abuse (fake accounts, linked accounts, money sent back to the referrer…).

61.2. In the event of abuse, we may block or cancel the earnings concerned and exclude the participant from the programme. Before a final decision, you can give us your explanations by WhatsApp or by email, and a member of the team reviews the case.

Article 62 — Referrer communications

When you promote your code, you must not make false promises, send unsolicited bulk messages, or present yourself as a member of the Trans-izi team. You are responsible for your messages.

Article 63 — Taxes

You are responsible for declaring your earnings if the law of your country requires it.